The same log in credentials must be used on DoorDash and Caviar in order for the DashPass benefit to be used on both applications. Membership period for all users on this Chase Sapphire account will begin and end based on when the first user activates the membership on the DoorDash or Caviar mobile applications. Issue 2: customer service says they won’t cover the new flight.Complimentary DashPass from DoorDash: You and your authorized user(s) will receive at least 12 months of complimentary DashPass for use on both the DoorDash and Caviar applications during the same membership period based on the first activation date, when the membership is activated with a Chase Sapphire Preferred card by. Any advice on what number to call or dept to go to get some sort of compensation? What I want is some sort of compensation for this as I pay $550 a year. After that - we were stuck In FL for the night and couldn’t even use our card to book a hotel or pay for meals even though chase said they took the block off. It never said “flight it booked” or “no more room on flight “. And to clarify it kept saying “payment declined”. We ended up not getting that flight because of them. We were in a panic because there were only 2 seats left. I called chase and they allowed the transaction manually and it STILL wouldn’t go through.
When we answered the text message saying to allow the transaction it still wouldn’t go through. When we tried to rebook our flight chase declined the transaction because of a fraud alert (understandable). The card comes with trip delay insurance of up to $500 per ticket. The flight that JetBlue rebooked us on was simply not possible and so we had to get a refund and book another earlier flight on a different carrier for ~$800 total. I booked through ultimate rewards we needed to get back ASAP because of our son and our dog. Quick background: we were in Florida for some personal business and our flight was canceled. Over this past weekend I had a major issue with it and wanted some advice. Hi all - I’ve had the chase sapphire reserve card since day 1 and have overall loved it.
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